Privacy Policy of HugPH Casino

Welcome to HugPH a leading online casino. We are committed to safeguarding your personal and account information with the most advanced security measures. This privacy policy is intended to provide detailed information about how HugPH collects, uses, and protects your information.

Privacy policy hugph
Privacy policy hugph

1. User Information Collection

HugPH commits to collecting only the necessary information to provide the best service to users. The information we collect includes:

  • Personal Information: Such as your name, email address, phone number, and date of birth. This helps verify your account and ensure you meet the legal age requirements.
  • Payment Information: HugPH uses secure payment methods such as credit cards, e-wallets, and bank transfers. All payment information is encrypted and fully protected.
  • Device and Connection Information: To enhance user experience, we collect data such as IP addresses, device types, and the browser used when accessing HugPH.

2. Use of Information

We commit not to use your information for any unauthorized purposes. The main purposes include:

  • Providing Service: Your information will be used to confirm transactions, send notifications, and provide customer support.
  • Account Security: HugPH uses the collected information to monitor and detect fraudulent or unauthorized activities to ensure your account’s safety.
  • Improving Experience: We use the information to develop and optimize our services, ensuring you always have the best experience when participating on HugPH.

3. Data Security

HugPH applies top-notch security measures to ensure the safety of user data:

  • Data Encryption: All personal and transaction information is encrypted using SSL (Secure Socket Layer) and TSL (Transport Layer Security) technologies to ensure that no third party can access it unauthorizedly.
  • Secure Storage: Your data is stored on secure servers with firewalls and strict access controls.
  • Two-Factor Authentication (2FA): HugPH provides a two-factor authentication option to further secure your account. When activated, you will need to enter an additional authentication code sent to your device.

4. Information Sharing

HugPH commits not to sell, exchange, or share your personal information with any third parties except in the following cases:

  • By Law Requirement: HugPH will provide information if there is a legal request from authorities or courts.
  • Payment Partners: To process transactions, we may share information with financial institutions that partner with us. However, these organizations must strictly comply with security standards.
  • Fraud Detection: If we detect or suspect fraudulent activities, the information may be shared with cybersecurity organizations or authorities for investigation.

5. User Rights

We respect user privacy and offer you the following rights:

  • Access and Edit Information: You have the right to access and edit your personal information at any time through your account.
  • Delete Information: If you no longer wish to use our services, you can request account and personal information deletion. However, some information may be retained for a specific time as required by law.
  • Opt-out of Marketing Information: Users have the right to opt out of receiving marketing or promotional information from HugPH via email or SMS.

6. Cookies and Tracking Technologies

HugPH uses cookies and other tracking technologies to collect information about how users interact with the website to optimize the experience. The types of cookies we use include:

  • Session Cookies: Used while you are browsing the website and automatically deleted when you exit the browser.
  • Functional Cookies: Remember your preferences, such as language and personalization settings.
  • Analytical Cookies: Help us analyze user behavior and optimize our services.

You can manage and delete cookies through your browser settings.

7. Child Protection

HugPH does not provide services to children under the age of 18 and does not collect information from any users under this age. If we discover that a user is under 18+, their account will be immediately blocked.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in services or legal requirements. When any changes are made, HugPH will notify you via email or through the website. We encourage you to review the Privacy Policy regularly to ensure that you fully understand your rights and obligations.

9. Contact Information

If you have any questions about HugPH’s Privacy Policy or wish to request information, you can contact us via:

  • Website: hugph.com.ph
  • Address: 2 Verbena St., Bacolod, 6100 Negros Occidental, Philippines
  • Phone: 09069897156
  • Email: [email protected]

We are always ready to assist and protect your privacy to the best of our ability.